FAQ
Frequently asked questions and answers
I HAVE NEVER PADDLED. IS KAYAKOMAT RIGHT FOR ME?
We definitely encourage beginners to try KAYAKOMAT! Our kayaks are from Point 65 Sweden and are specifically designed to be stable, safe and smooth to use.
HOW MUCH DOES IT COST TO RENT A KAYAK/SUP?
Kayak and SUP rental should be cheap, convenient and accessible! Choose the station you want to paddle from and the hours, and you'll see the price before you book and pay. The hourly rate will be lower the longer you paddle.
HOW DO I ACCESS THE KAYAK/SUP?
Before the rental period starts, you will receive a text message with a slot number and a code. One text message per rented product. The slot number shows in which slot of the KAYAKOMAT your kayak/sup is located. Enter the code in the box on the lock, end with 🔓
WHERE CAN I FIND LIFE JACKET AND PADDLE?
Once you've unlocked your compartment, you'll find all your gear in the cockpit of the kayak or on top of the deck if you've rented SUP. Each kayak also comes with a float and loops. Remember to bring your own life jacket if you weigh under 35kg or over 100kg.
CAN I TAKE YOUR SUP/KAYAK AND PADDLE IN ANOTHER LOCATION?
Yes, that's fine! Remember that you can also rent for several days at a time, if you want to go camping, for example.
HOW DO I CONTROL THE KAYAK?
Find our guide here.
WHAT DO I DO IF I HAVE PROBLEMS WITH MY BOOKING?
The operator of the KAYAKOMAT where you booked your paddling will be happy to help you! Contact details can be found at the bottom of the booking page of the KAYAKOMAT in question.
IS THERE A MAXIMUM WEIGHT THAT THE EQUIPMENT CAN HANDLE?
Yes, there is. Our SUP boards have a maximum weight of 126kg. Tandem kayaks 240kg (sit on top kayak) and 250kg (sit inside kayak). Single kayaks 135kg (sit on top kayak) 145kg (sit inside kayak).
